Observability for Intelligent Software
FT
Frontal Team8 min readNow explain why normal application logging isn't sufficient.
Show an actual agent trace: Task │ ├── Context retrieval │ ├── Entity resolution │ ├── Model inference │ ├── Tool call │ └── CRM query │ ├── Model inference │ ├── Policy evaluation │ └── Action
Then ask: When an agent makes a bad decision, what exactly do you need to see?
You need:
- context
- model
- tool calls
- state transitions
- decisions
- policies
- outputs
- latency
- errors
This naturally introduces Frontal Observability.